Electricity Our rooms are equipped with 240-volt power outlets. Adapters and charging cables are available for purchase from our general store.
Emergency Procedures In an emergency, dial 000 or 112 from a mobile phone. For immediate assistance, contact the Duty Manager on 0428 791 818. Please be aware of controlled burns in the park; check with our team for advisories.
Feral Animals Be aware of feral animals such as pigs, dingoes and buffaloes in the park. Do not wander into the bush and report any sightings on the property to Reception.
Fire Safety All guest rooms rooms are equipped with smoke alarms. Follow posted evacuation procedures in case of fire.
Fuel Our service station offers Opal, Premium Unleaded, and Diesel fuels. Payment can be made at the General Store. After hours fuel purchases can be made through the automated Kiosk located at the pumps.
Mosquitoes Due to the proximity of our waterways, mosquitoes are common. We recommend using repellents, especially during dawn and dusk. Repellents and protective items are available at the General Store. Keep room doors and windows closed in the evening to minimise indoor presence.
Park Passes Park passes are required for Kakadu National Park and can be purchased from Reception or online. Carry your pass at all times in the park.
Reception Services Open from 6:00am to 8:00pm. Hours vary in the green season; refer to the resort map for current times. For after-hours assistance, use the phone on the exterior of the reception building.
Road Access Report Visit Reception for the latest Access & Road Conditions Report provided by Kakadu National Park.
Security Measures CCTV cameras operate throughout the property. Ensure doors are locked when leaving your room.
Shopping and General Store Our general store is located adjacent to Reception. Open from 6:00am to 8:00pm during the dry season. Hours vary in the green season; refer to the resort map for current times. Warradjan Cultural Centre also contains a retail store exhibiting local artworks, Indigenous souvenirs and merchandise. Open 9am - 5pm during the dry season (Apr to Nov) and 10am – 4pm in the green season (Dec to Mar).
Smoking Policy Cooinda Lodge is a non-smoking property. Designated smoking areas are provided. A $200 cleaning fee applies for smoking in non-designated areas.
Swimming Swimming in the nearby Billabongs is NOT permitted, unless you are a crocodile. Please respect the waterways and the dangers of being near the water. Visit kakadutourism.com for a list of attractions where you are permitted to swim.
Tea and Coffee Facilities
Complimentary facilities are available in your room. Contact Reception for additional supplies.
Telecommunications
Coverage for Telstra 5G mobile phones is available. There is no Optus or Vodafone coverage. Free Telstra phone boxes are located outside of the reception area for guests without mobile coverage.
Towel Reuse and Conservation
We encourage guests to reuse towels. For fresh towels, leave used ones on the
bathroom floor.
TV and Entertainment
Our lodge and Eco-tents are equipped with free-to-air television. You'll find instructions for operating the TV in your room. Please note that satellite channels may not be available during adverse weather conditions.
Useful Contact Numbers
Manager on Duty | 0428 791 818
Reservations | 08 89791500
Mercure Crocodile Hotel | 08 8979 9000
Jabiru Medical Centre | 08 8979 2078
Jabiru Police | 08 8979 2122
Bowali Visitor Centre | 08 89381120
Jabiru Pump Service Station/Mechanic Shop | 08 8979 2007
WiFi
Free WiFi is available at the Barra Bar and for guests staying in Yellow Water Villas.